Job Description

Spa Manager

Hand and Stone Massage and Facial Spa in Avondale is seeking a full-time spa manager for our spa. The ideal spa manager candidate is goal oriented and growth minded with a proven background in sales management, spa operations, and customer service.

Spa Manager Performance will be based on the following metrics:

• Membership Conversion – you understand how to coach and motivate your spa team to educate and delight your clients, so they join our Life Style Program.
• Revenue – you understand how to drive revenue via scheduling, marketing and upgrading services.
• Recruiting – you are passionate about building a team of passionate spa professionals!
• Operations – you measure and deliver results, create a strong member base, and deliver a consistently excellent client experience!

What you need to succeed in this role:

• 2 to 3 years management experience in the salon/spa, retail, or hospitality industry
• Flexible schedule – this role requires a variety of hours including nights and weekends.
• Passion for promoting the benefits of massage and skin care services.
• Ability to manage different roles and personalities.
• Strong and clear communication skills
• A strong team player with the ability to work independently under minimal supervision

What's in it for you?

• Additional incentive bonuses on gift card goals for the holiday season.
• Paid Sick
• Spa Membership

About our spa: As a franchise model, Hand and Stone Massage and Facial Spa in Avondale is independently owned and operated, with the national brand awareness of a leading company in the wellness industry. Compensation: $19.00 - $22.00 per hour

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